User Interface Overview

The Merchant Portal user interface provides structured navigation, contextual information, and access to merchant configuration and operational data.

Figure 1: Merchant Portal – Account page overview

Merchant Portal Account page overview showing navigation, breadcrumbs, and entity selection

Primary Navigation Menu

The Primary Navigation Menu on the left side of the screen provides access to the main functional areas of the Merchant Portal.

  • Transactions
  • Analysis
  • Administration

Within the Administration section, users can access the following configuration areas:

  • Account
  • Processing
  • Tokenization
  • Orchestration
  • Mobile
  • Users
  • Webhooks

The currently selected menu item is highlighted. At the bottom of the navigation menu, the signed‑in username is displayed. Selecting the action menu (three vertical dots) opens user‑specific options, including sign‑out and user details.

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The Breadcrumb Navigation at the top of the screen indicates the current position within the account hierarchy.

  • Payment Service Provider (PSP)
  • Division
  • Merchant

This breadcrumb provides contextual awareness and allows navigation to higher levels in the hierarchy when available.

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Header Utilities

The Header Utilities area in the upper‑right corner provides quick access to:

  • Documentation
  • Help
  • Feedback

These options are available across the Merchant Portal to support users during their workflow.

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Entity Selection Panel

The Entity Selection Panel on the right side of the screen allows users to browse and select entities within the hierarchy.

  • Search for entities using the search field
  • Expand or collapse PSP, division, and merchant levels
  • Select an entity to load its details in the main content area

The currently selected entity is highlighted in the hierarchy.

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Main Content Area

The Main Content Area displays detailed information for the selected entity. In this view, the Merchant Account is shown.

  • Merchant identification and classification details
  • Account status and creation information
  • Tabs for switching between related account views
  • API Token management, including status and enablement
  • Action buttons (for example, Add and Edit) based on user permissions

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Summary

The Merchant Portal interface combines structured navigation, hierarchical context, and centralized configuration access to support efficient merchant management.

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